Healthcare AI Receptionist

AI Receptionist for
Medical & Dental Offices

Your front desk, without the hold music. 24/7 scheduling, appointment reminders, and patient intake — so your team can focus on care, not phone calls.

2:15 PM OneCloud AI
AI RECEPTIONIST
Good afternoon! Thank you for calling Riverside Dental. How can I help you?
I'd like to schedule a cleaning for my daughter.
I'd be happy to help! We have openings next Tuesday at 2pm or Thursday at 10am. Which works better?
Tuesday at 2pm is perfect!
Appointment booked for Sarah. Confirmation sent via text.
Appointment Booked
💬
Confirmation Sent
📋
Patient Record

Your Front Desk is Drowning

Patients are on hold. Appointments go unbooked. Staff is burned out answering the same questions over and over. No-shows waste chair time and revenue. And when someone calls after hours with a question, they get voicemail — and may never call back.

45%
of patients abandon calls after more than 3 minutes on hold
25%
average no-show rate for appointments not confirmed
30%
of calls are routine questions your AI can answer instantly
on hold
"Your call is important to us. Please hold..."

How It Works

Your patients call. Your AI answers. Appointments get booked. Confirmations go out. You focus on providing excellent care.

1
Phone icon

Patient Calls

Whether it's during office hours or late at night, every call is answered on the first ring by a warm, professional AI that knows your practice.

2
Help

AI Greets & Identifies Need

The AI asks clarifying questions — appointment request, prescription refill, or after-hours concern — and gathers all relevant information naturally.

3
Confirmation

Books & Confirms

Appointment is booked in your system. Text confirmation is sent immediately. For urgent calls, the AI routes to your staff or voicemail.

Built for Medical & Dental Practices

Not generic AI. Your receptionist understands patient workflows, medical terminology, and compliance needs.

Calendar

24/7 Appointment Scheduling

Patients book at their convenience — before work, late at night, weekends. Your schedule syncs in real-time. Never miss a booking again.

Message bell

Automated Reminders & Confirmations

Text confirmations reduce no-shows by up to 40%. Patients remember appointments, show up on time, and your practice runs smoothly.

Pill bottle

Prescription Refill Requests

AI captures refill details, verifies patient identity, and routes to the right pharmacist or provider. No dropped calls, no lost requests.

Clock

After-Hours Triage

Emergencies are routed to on-call staff immediately. Routine questions are answered. Non-urgent requests get logged for follow-up in the morning.

Forms

New Patient Intake

Collect insurance info, medical history, and contact details before the first visit. Patients arrive prepared. Your team saves 10 minutes per patient.

People

Multi-Provider Scheduling

Route callers to the right provider — Dr. Smith for cleanings, Dr. Jones for orthodontics. AI knows your team and your availability.

A Typical Patient Call

Here's how your AI receptionist handles a patient who wants to book a dental cleaning.

Riverside Dental — Patient Call Transcript
Good afternoon! Thank you for calling Riverside Dental. How can I help you today?
Hi, I'd like to schedule a cleaning for myself.
Of course! I'd be happy to get you scheduled. Are you a current patient with us, or is this your first visit?
I'm a current patient. My name is Michael Chen.
AI verifies patient record in system • Pulls Michael's last visit date
Perfect! I found your account. I see you were in last July. We have openings next Tuesday at 2pm, Thursday at 10am, or Friday at 3pm. What works best for you?
Tuesday at 2pm is great.
Excellent! I've booked you in for a cleaning on Tuesday, December 10th at 2pm with our hygienist. You'll receive a text confirmation in just a moment. Is the number 214-555-0198 still the best way to reach you?
Yes, that's still correct. Thanks!
You're welcome! We look forward to seeing you Tuesday. Bye!
Appointment confirmed • Text sent • Calendar updated • Patient notified

Explore Other Verticals

Same AI-powered phone system, customized for your industry.

Courthouse

Law Firms

Intake consultations, screen case types, and maintain confidentiality 24/7.

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Restaurant

Restaurants

Take reservations, handle menu questions, and manage waitlist overflow.

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Calculator

CPAs & Financial

Schedule tax prep, answer service questions, and route calls during busy season.

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Give Your Patients the Experience They Deserve

Schedule a free 15-minute demo of your AI Receptionist — customized for your practice, no obligation.

877-774-1777
Based in Frisco, Texas | Available Monday–Friday, 9am–5pm CT
AI Receptionist — answering calls for businesses right now