AI Receptionist for Law Firms

AI Receptionist
for Law Firms

Never lose a lead after hours. Your AI answers the phone professionally, intakes new clients, screens cases, and books consultations — 24/7.

63%
Calls Unanswered
24/7
AI Availability
2 min
Avg. Consultation Booked
2:14 AM OneCloud Legal
AI RECEPTIONIST
Thank you for calling Adams & Associates. I'm available 24/7 to help. How can I assist you?
I was in a car accident yesterday and I need an attorney.
I'm sorry to hear that. I can help. Were you injured, and do you need immediate medical attention?
Yes, I was injured. The other driver ran a red light.
Thank you. I've documented your case. Let me schedule you with one of our personal injury attorneys. Is tomorrow morning at 10 AM available?
Perfect, that works.
Consultation booked • Details sent to attorney
📝
Legal Details Captured
📅
Consultation Scheduled
🔓
Confidential Intake
199

63% of law firm calls go unanswered.

63%

Percentage of business calls that go unanswered, according to industry research.

$10K+

Average value of a single missed client intake call in the legal industry.

2 AM

Personal injury calls peak at this hour — after accidents. Your firm is closed. Your competitors might not be.

Every unanswered call is a lost client. Every missed opportunity is revenue left on the table. Your AI receptionist ensures no lead falls through the cracks — not at night, not on weekends, not ever.

How It Works for Your Firm

Three simple steps to turn every call into a potential client relationship.

1
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AI Answers Your Line

24/7 professional greeting in your firm's voice. Callers never know they're talking to AI — they're getting premium service even at 2 AM.

2
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Screens & Qualifies

AI identifies the practice area (PI, family law, criminal, etc.), gathers basic details, checks conflict of interest, and determines urgency level.

3
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Books or Routes

Schedules consultation with the right attorney or immediately transfers urgent calls. You receive detailed notes and call recording within seconds.

Built for Your Practice

Features designed specifically for law firms — from client intake to confidentiality to case routing.

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After-Hours Client Intake

Capture leads at 2 AM when personal injury victims call. Your AI collects incident details, contact info, urgency level, and injury description.

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Consultation Scheduling

AI syncs with your calendar in real-time. Suggests available slots, books appointments, sends confirmation texts to clients — no back-and-forth.

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Practice Area Routing

Route PI calls to your injury team, family law to that attorney, criminal to another. AI learns your firm's structure and routes intelligently.

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Confidentiality-Aware

Trained on legal ethics, confidentiality standards, and privilege protocols. Never shares sensitive information; knows what's privileged.

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Bilingual Support

Serve Spanish-speaking clients without hiring additional staff. English and Spanish, with seamless code-switching and accent recognition.

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Detailed Call Summaries

Caller name, incident details, urgency level, case type, and suggested routing — all texted or emailed to you within 60 seconds of call end.

Sample Conversation

Here's how your AI receptionist handles a typical personal injury inquiry at midnight.

After-Hours Personal Injury Intake

Caller:
"Hi, I was in a car accident about 8 hours ago. I need to speak with an attorney."
AI:
"I'm sorry to hear that. I'm available 24/7 to help. Are you currently injured or in pain?"
Caller:
"Yes, my neck and back hurt. The other driver hit me broadside."
AI:
"Have you received medical treatment yet, or do you need immediate care?"
Caller:
"I went to the ER. They said I'm okay but gave me anti-inflammatory meds."
AI:
"Thank you for that detail. I'm documenting your case now. Do you have police report information or the other driver's insurance details?"
Caller:
"Yes, I have both. The other driver was cited for running a red light."
AI:
"Excellent. I'm connecting you with our personal injury attorney who specializes in motor vehicle accidents. Your case details have been recorded and forwarded. Can you take a call now, or would you prefer a callback at a specific time tomorrow?"
Attorney routed • Case summary emailed • Client call scheduled

OneCloud for Other Industries

Stop Losing Clients After Hours

Get a free demo of your AI Receptionist for legal — customized for your firm's practice areas, in 15 minutes.

877-774-1777
AI Receptionist — answering calls for businesses right now